Datenschutzerklärung

Data protection

In principle, our website can be used without providing personal data. If you use certain services via our website, for example want to order products, your personal data will have to be processed.

Your personal data is always processed in accordance with the General Data Protection Regulation and other relevant data protection regulations.

In accordance with Art. 32 GDPR, we have taken appropriate technical and organizational measures to ensure an appropriate level of protection. Furthermore, we have set up procedures to ensure that your rights are exercised, that data is deleted and that we respond to any threats to the data. We already took the protection of your personal data into account when developing and selecting the hardware and software used. We hereby comply with the principle of data protection through technology design/through data protection-friendly default settings, Art. 25 GDPR. Our security measures include in particular the encrypted transmission (SSL encryption) of data between your browser and our server.

Definitions
To make our privacy policy easier to understand, we would first like to explain some of the terms used. For the purposes of this privacy policy, the term:

1) "personal data" means any information relating to an identified or identifiable natural person (hereinafter "data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;

(2) 'processing' means any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organisation, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;

3) "restriction of processing" means the marking of stored personal data for the purpose of limiting their future processing;

(4) 'profiling' means any automated processing of personal data which consists in using those personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects relating to that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or change of location;

5) "pseudonymisation" means the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures which ensure that the personal data are not attributed to an identified or identifiable natural person;

(6) 'controller' means the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its designation may be provided for under Union or Member State law;

(7) 'processor' means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller;

(8) 'recipient' means a natural or legal person, public authority, agency or other body to whom personal data are disclosed, whether or not a third party. However, public authorities which may receive personal data in the context of a specific investigative task under Union or Member State law shall not be considered as recipients and the processing of such data by those authorities shall be carried out in accordance with the applicable data protection rules, in accordance with the purposes of the processing;

(9) 'third party' means any natural or legal person, public authority, agency or other body other than the data subject, the controller, the processor and the persons who, under the direct responsibility of the controller or the processor, are authorised to process the personal data;

(10) 'consent' means any freely given specific, informed and unambiguous indication of the data subject's wishes, in the form of a statement or other unambiguous affirmative act, by which the data subject signifies his or her agreement to personal data relating to him or her being processed;

(11) 'personal data breach' means a breach of security leading to the destruction, loss, alteration of, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed, whether accidental or unlawful.

Responsible
The person responsible within the meaning of the General Data Protection Regulation and the data protection laws applicable in the Member States of the European Union and other data protection provisions is:

Claudia Thoms

("Dog Hearts Love", Claudia Thoms Online)

Friedrichstr. 52

24837 Schleswig / Germany

III Cookies

Our website uses cookies. Cookies are small text files that are placed and stored on a computer system via an internet browser.

Numerous websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string of characters by which websites and servers can be assigned to the specific internet browser in which the cookie was stored. This enables the websites and servers visited to distinguish the individual browser of the person concerned from other internet browsers that contain other cookies. A specific internet browser can be recognised and identified via the unique cookie ID.

Through the use of cookies, we can provide you with more user-friendly services that would not be possible without the cookie setting. By means of a cookie, the information and offers on our website can be optimised in terms of the user. Cookies enable us, as already mentioned, to recognise the users of our website. The purpose of this recognition is to make it easier for you to use our websites. For example, the user of a website that uses cookies does not have to re-enter his or her access data each time he or she visits the website, because this is done by the website and the cookie stored on the user's computer system. Furthermore, we may use cookies on our website that analyse and evaluate your surfing behaviour during your visit to our website.

When you visit our website, you will be informed about the use of cookies by means of an information banner. Furthermore, you will be asked for your consent and referred to this data protection declaration.

You can prevent the setting of cookies by our website at any time by means of an appropriate setting of the Internet browser used and thus permanently object to the setting of cookies. Furthermore, cookies that have already been set can be deleted at any time using an Internet browser or other software programmes. This is possible in all common Internet browsers. If you deactivate the setting of cookies in the Internet browser you are using, it may not be possible to use all the functions of our website to their full extent. You can delete or change the cookie settings here, for example:

Android phones or accessories: https://hubpages.com/technology/How-to-delete-internet-cookies-on-your-Droid-or-any-Android-device

Apple Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac

Google Chrome: https://support.google.com/chrome/answer/95647?hl=de

iPhone, iPad or Apple Accessories: https://support.apple.com/en-us/HT201265

Microsoft Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-loeschen-daten-von-websites-entfernen

Opera: https://help.opera.com/de/latest/web-preferences/

You cannot prevent the transmission of Flash cookies via the settings of your browser. To do this, use the settings of the Flash Player.

 

Data and information stored when our website is called up
Each time our website is called up, general data and information is collected and stored in the server's log files.

The following data/information may be collected:

the browser types and versions used

the operating system used

the website from which you accessed our website

the sub-websites that are accessed on our website

the date and time you access our website

your IP address

your internet service provider

other similar data and information used to avert danger in the event of attacks on our IT systems.

We need this information in order to be able to provide the contents of our website accurately, to be able to guarantee the permanent operability of our IT system and to be able to provide the authorities with the information necessary for prosecution in the event of a cyber attack. When using these general data and information, we do not draw any conclusions about the data subject. We store the anonymous data of the server log files separately from all personal data.

Contacting us electronically
Due to the regulations of the German Telemedia Act (TMG), we are obliged to provide an e-mail address in the imprint of our website, which you can use to contact us by e-mail. Furthermore, you have the option of contacting us via contact forms on our website. The personal data you send to us by e-mail or via our contact form is automatically stored for the purpose of processing your request or contacting you. This personal data is not passed on to third parties. If no booking and/or contractual relationship with us is made, your data will be deleted after your enquiry has been processed.

If the processing of the personal data you have sent to us by e-mail or via our contact form is necessary for the fulfilment of a contract or for the implementation of pre-contractual measures, the legal basis for processing is Art. 6 I lit. b DS-GVO.

If the aforementioned conditions are not met, the legal basis for processing the personal data you send us by email or via our contact form is Art. 6 I lit. f DS-GVO or your consent, Art. 6 I lit. a DS-GVO.

Comments and contributions
If you leave comments or other contributions on our website, for example in the guestbook, your IP addresses will be stored on the basis of our legitimate interests within the meaning of Art. 6 (1) lit. f. DSGVO will be stored. This is done for our security. If there should be illegal content in comments and posts on our website, we as the operator of the website can be prosecuted for the comment/post. For this reason, we are interested in the identity of the author.

VII. Registration on our website

You can register on our website in order to use additional functions of our website. We use the data entered for this purpose only for the purpose of using the respective offer or service for which you have registered, i.e. for the performance of the contract. The mandatory information requested during registration must be provided in full. Otherwise we will reject the registration. For important changes, for example in the scope of the offer or in the case of technically necessary changes, we will use the e-mail address provided during registration to inform you in this way. The processing of your data is based on Art. 6 I lit. b DS-GVO. The data collected during registration will be stored by us for as long as you are registered on our website and will then be deleted. Statutory retention periods remain unaffected.

VIII Legal basis for processing

If we obtain consent from you for a specific processing purpose, Art. 6 I lit. a DS-GVO serves as the legal basis for the processing operation.

If the processing of personal data is necessary for the performance of a contract, the processing is based on Art. 6 I lit. b DS-GVO. This also applies to processing operations that are necessary for the implementation of pre-contractual measures, for example in the case of enquiries about our products or other services.

If we are subject to a legal obligation which requires the processing of personal data, such as for the fulfilment of tax obligations, the legal basis for the processing is Art. 6 I lit. c DS-GVO.

If the processing of personal data becomes necessary in order to protect the vital interests of the data subject or another natural person, the processing would be based on Art. 6 I lit. d DS-GVO.

Finally, Art. 6 I lit. f DS-GVO can be the legal basis for a processing operation. This is the case if the processing operation is not covered by any of the aforementioned legal bases and the processing is necessary to protect a legitimate interest of our company or a third party, provided that the interests, fundamental rights and freedoms of the data subject are not overridden. If the processing of personal data is based on Article 6 I lit. f DS-GVO, our legitimate interest is the performance of our business activities for the benefit of the well-being of our employees/shareholders.

Legal or contractual regulations for the provision of personal data
The provision of personal data is partly required by law (e.g. tax regulations) and may also result from contractual regulations (e.g. information on the contractual partner). In the event that you wish to conclude a contract with us, it is necessary that you provide us with personal data which will subsequently be processed by us. Failure to provide the personal data would result in us not being able to conclude a contract with you.

Routine deletion/blocking of personal data
We process and store personal data only for the period of time necessary to achieve the purpose of storage or if this has been provided for by the European Directive and Regulation Maker or another legislator in laws or regulations. If the storage purpose ceases to apply or if a storage period prescribed by the European Directive and Regulation Maker or another competent legislator expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.

After expiry of the respective statutory retention period, the corresponding data will be routinely deleted, provided that it is no longer required for the performance of the contract or the initiation of the contract.


Existence of automated decision-making
We do not use automated decision-making or profiling.

XII. Your rights

1) Right of confirmation and information

You have the right to request confirmation from us as to whether personal data in question is being processed. If you wish to exercise this right, you can contact us at any time.

Furthermore, you have the right to receive information from us free of charge about the personal data stored about you and a copy of this information. Furthermore, you are entitled to the following information:

the purposes of processing

the categories of personal data processed

the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular in the case of recipients in third countries or international organisations

if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration

the existence of the right to obtain the rectification or erasure of personal data concerning him or her, or the restriction of processing by the controller, or the right to object to such processing

the existence of a right of appeal to a supervisory authority

if the personal data are not collected from the data subject: Any available information on the origin of the data

the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and - at least in these cases - meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.

Furthermore, you have the right to be informed whether personal data have been transferred to a third country or to an international organisation. If this is the case, you also have the right to obtain information about the appropriate safeguards in connection with the transfer.

If you would like to make use of this right to information, you can contact us at any time.

2) Right to rectification

You have the right to request that inaccurate personal data relating to you be rectified without delay. Furthermore, you have the right to request the completion of incomplete personal data - also by means of a supplementary declaration - taking into account the purposes of the processing.

If you would like to make use of this right of correction, you can contact us at any time.



3) Right to deletion ("right to be forgotten")

You have the right to request that we erase the personal data concerning you without delay, provided that one of the following reasons applies and insofar as the processing is not necessary:

The personal data was collected or otherwise processed for such purposes for which it is no longer necessary;

You withdraw your consent on which the processing was based pursuant to Art. 6(1)(a) DS-GVO or Art. 9(2)(a) DS-GVO and there is no other legal basis for the processing;

You object to the processing pursuant to Art. 21(1) DS-GVO and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21(2) DS-GVO;

The personal data have been processed unlawfully;

The deletion of the personal data is necessary for compliance with a legal obligation under Union or Member State law to which we are subject.

The personal data was collected in relation to information society services offered in accordance with Art. 8 (1) DS-GVO.

If one of the above reasons applies and you wish to arrange for the deletion of personal data stored by us, you can contact us at any time. We will ensure that the request for deletion is complied with immediately.

If the personal data have been made public by us and we as the controller are obliged to erase the personal data pursuant to Article 17 (1) of the Data Protection Regulation, we shall take reasonable measures, including technical measures, taking into account the available technology and the cost of implementation, to inform other data controllers which process the published personal data that you have requested from them the erasure of all links to such personal data or copies or replications of such personal data, unless the processing is necessary. We will arrange the necessary in individual cases.

4) Right to restrict processing

You have the right to request us to restrict processing if one of the following conditions is met:

You dispute the accuracy of the personal data for a period of time that allows us to verify the accuracy of the personal data;

The processing is unlawful, you object to the erasure of the personal data and request instead the restriction of the use of the personal data;

We no longer need the personal data for the purposes of processing, but you need it to assert, exercise or defend legal claims;

You have objected to the processing pursuant to Art. 21 (1) DS-GVO and it is not yet clear whether our legitimate grounds outweigh yours.

If one of the above conditions is met and you wish to request the restriction of personal data stored by us, you can contact us at any time. We will arrange for the restriction of processing.

5) Right to data portability

You have the right to receive from us the personal data concerning you, which has been provided by you, in a structured, common and machine-readable format. You also have the right to transfer this data to another controller without hindrance from us, provided that the processing is based on consent pursuant to Art. 6(1)(a) DS-GVO or Art. 9(2)(a) DS-GVO or on a contract pursuant to Art. 6(1)(b) DS-GVO and the processing is carried out with the aid of automated procedures, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.

Furthermore, when exercising your right to data portability in accordance with Article 20(1) of the GDPR, you have the right to have the personal data transferred directly from us to another controller, insofar as this is technically feasible and insofar as this does not adversely affect the rights and freedoms of other persons.

To assert the right to data portability, you can contact us at any time.

6) Right to object

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6(1)(e) or (f) of the DS-GVO. This also applies to profiling based on these provisions.

We shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

If we process personal data for the purpose of direct marketing, you have the right to object at any time to the processing of personal data for the purpose of such marketing. This also applies to profiling, insofar as it is connected with such direct advertising. If you object to processing for direct marketing purposes, we will no longer process the personal data for these purposes.

In addition, you have the right to object, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out by us for scientific or historical research purposes or for statistical purposes pursuant to Article 89(1) of the Data Protection Regulation, unless such processing is necessary for the performance of a task carried out in the public interest.

To exercise the right of objection, you may contact us. You are free to exercise your right to object by means of automated procedures using technical specifications in connection with the use of information society services, notwithstanding Directive 2002/58/EC.

7) Automated decisions in individual cases, including profiling.

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, unless the decision is necessary for the conclusion or performance of a contract between you and us, or is authorised by Union or Member State law to which we are subject, and that law contains adequate measures to safeguard your rights and freedoms, or is made with your explicit consent.

Where the decision is necessary for the conclusion or performance of a contract between you and us, or is made with your explicit consent, we will take reasonable steps to safeguard your rights and freedoms and legitimate interests, including at least the right to obtain the intervention of a person responsible, to express your point of view and to contest the decision.

If you would like to exercise your rights in relation to automated decisions, you can contact us at any time.

8) Right to revoke consent under data protection law

You have the right to withdraw your consent to the processing of personal data at any time. If you would like to assert your right to revoke consent, you can contact us at any time.



9) Right of complaint to the supervisory authority

In accordance with Art. 77 DSGVO, you have the right to complain to the supervisory authority if you believe that the processing of your personal data is not lawful.

XIII. Cooperation with processors/third parties

Insofar as we disclose your data to other persons/companies within the scope of our data processing, transfer it to them or grant them access to your data, this is done exclusively on the basis of a legal permission, your consent, a legal obligation or on the basis of our legitimate interests. If third parties have been or are commissioned by us with the processing of data on the basis of a so-called "order processing agreement", this is done on the basis of Art. 28 DSGVO.

XIV. Transfers to third countries

Insofar as we process data in a third country or do so in the context of using third-party services, this is only done if it is done to fulfil our (pre-)contractual obligations, on the basis of your consent, on the basis of a legal obligation or on the basis of our legitimate interests. Subject to legal or contractual permissions, we only process or have data processed in a third country if the special requirements of Art. 44 et seq. DSGVO are met. Accordingly, the processing is carried out, for example, on the basis of special guarantees, such as the officially recognised determination of a level of data protection corresponding to the EU (e.g. for the USA through the "Privacy Shield") or compliance with officially recognised special contractual obligations (so-called "standard contractual clauses").

Profiles in "social networks
We operate profiles in so-called "social networks" and similar platforms in order to be able to communicate there with our customers and other parties interested in our company. The terms and conditions and data processing guidelines of the respective operators apply in this regard.

Unless otherwise stipulated in this data protection declaration, the data of users who communicate with us via "social networks" and similar platforms will be processed by us.

XVI Newsletter

We only send newsletters with your consent or with legal permission. After registration, you will receive an e-mail in which we ask you to confirm your registration. In this way, we want to prevent people from registering with other people's e-mail addresses. Registrations for the newsletter are logged so that we can prove the registration process. To register for the newsletter, it is sufficient to enter your e-mail address.

The newsletter is sent and its success is measured on the basis of your consent in accordance with Art. 6 Para. 1 lit. a, Art. 7 DSGVO in conjunction with § 7 Para. 2 No. 3 UWG or on the basis of legal permission in accordance with § 7 Para. 3 UWG. The logging of the registration process takes place on the basis of our legitimate interests pursuant to Art. 6 para. 1 lit. f DSGVO and serves as proof of your consent to receive the newsletter.

You can cancel the receipt of our newsletter at any time, i.e. revoke your consent to receive the newsletter at any time. You will find a corresponding link at the end of each newsletter. After a cancellation or revocation of your consent, your personal data will be deleted.

XVII Integration of third-party services and content

We use third-party services and content on our website based on our legitimate interests as defined in Art. 6 para. 1 lit. f. DSGVO, in order to be able to integrate their content. The providers of this content receive knowledge of your IP address, as the content cannot be transmitted to your browser without knowledge of the IP address.

We endeavour to only use content from third-party providers where your IP address is only used to deliver the content. There is also the possibility that third-party providers use so-called "pixel tags" - these are invisible graphics also known as "web beacons" - for statistical or marketing purposes. "Pixel tags" can analyse information such as visitor traffic on our website.

Below we provide you with an overview of the third-party offers we use, together with links to their data protection declarations:

If you use third-party payment services (e.g. PayPal, Sofortüberweisung or Secupay) to pay for goods/services on our website, the terms and conditions and data protection notices of the respective third-party providers apply, which can be accessed within the respective websites.

External fonts from Google, LLC., https://www.google.com/fonts ("Google Fonts"). The integration of Google Fonts is done by a server call at Google (usually in the USA).

You can find the data protection declaration here: https://policies.google.com/privacy, Opt-Out: https://adssettings.google.com/authenticated

Maps of the "Google Maps" service of the third-party provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

You can find the data protection declaration here: https://www.google.com/policies/privacy/, Opt-Out: https://www.google.com/settings/ads/

By using our website, you (the visitor) consent to third parties processing your IP address to determine your location for currency conversion purposes. You also agree to this currency being stored in a session cookie in your browser (a temporary cookie that is automatically removed when you close your browser). We do this so that the currency you select can be used when browsing our website.

XVIII. Changes to our data protection policy

We will amend our privacy policy from time to time to ensure that it always complies with the latest legal requirements.



Status: 04.11.2023